Scope of Services
TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED uses a B2B portal to find and book flights. We help you find cheaper flight options in the market but are not a direct partner of any airline. Our services include assisting with the booking process and providing a dedicated Travel Coordinator to help you during your booking journey.
Booking and Payment Terms
Customers must provide accurate information for flight bookings. Full payment is required at the time of booking unless otherwise specified. Prices and availability are subject to change based on the terms and conditions of the airlines.
Role and Responsibility
TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED acts as a facilitator and intermediary between the customer and the airlines. While we assist in finding flights and managing bookings, the responsibility for flight schedules, cancellations, delays, or other issues lies solely with the airline. We do not control airline policies and are not responsible for their actions.
Changes and Cancellations
Any changes or cancellations to flight bookings are subject to the airline's policies and may incur additional fees. TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED will assist in facilitating these changes, but the final outcome depends on the airline's terms.
Refund Policy
Refunds for canceled or altered flights are subject to the airline's refund policies. TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED will assist in managing the refund process on your behalf. A management fee will be charged for handling and processing refunds. The amount and timeline of the refund depend entirely on the airline's policies and procedures.
Travel Documentation
Customers are responsible for ensuring that they have all necessary travel documents, including valid passports and visas. TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED is not responsible for any issues that arise from incomplete or incorrect documentation.
Liability
TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED is not liable for any direct or indirect damages, delays, cancellations, or disruptions caused by the airline. We act solely as an intermediary and cannot guarantee the services provided by third-party airlines.
Travel Coordinator Assistance
We provide a Travel Coordinator to assist you throughout the booking process and your journey. Our Travel Coordinator will help with tasks such as obtaining your boarding pass and will be available to guide you with any doubts or questions you may have. This personalized assistance ensures a smooth and stress-free travel experience.
Force Majeure
TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED is not liable for cancellations, delays, or other disruptions due to events beyond our control, including but not limited to natural disasters, strikes, or government regulations. Additionally, we do not provide any form of travel insurance or guarantees. We are a company that assists you with your booking journey and supports you through our expert team, but everything depends on the airline's policies.
Acceptance of Terms
By booking through TAPOVATIVE TRAVELS (OPC) PRIVATE LIMITED, you acknowledge that you have read, understood, and agree to these Terms and Conditions